Richard Anderson

| Print |

Richard Anderson - Consultant

Senior Consultant

E: Richard Anderson
DDI: 04 928 1063
M: 022 023 8540

 

I enjoy grasping and understanding complex problems; then articulating the solution in a clear and accessible way.

Specialist Skills

  • Assessing IT services from a business perspective
  • Creative Problem Solving
  • Change Leadership
  • Business Relationship Management
  • Continual Improvement
  • Visual Communication
  • Strategic Planning
  • Cross-functional Team Leadership
  • ITIL processes and implementation
  • Operations Management
  • Software Implementation

Career Highlights 

Implementation and management of Software as a Service (SaaS) based solutions into tier one Australasian corporations.

Designed and developed a successful IT graduate retention programme.

Assessments and implementations of ITIL based processes in both the Private and Public Sectors.

Worked with Western Australian energy market participants and the market operator to assess and improve the delivery of the energy market IT services.

Business impact assessment of current services, process and business relationships for a major Australasian utility.

Background and Experience

Richard has over ten years experience working across Telecommunications, Insurance, Energy, Software and the Public Sector.

He has experience in senior leadership roles, operations management, customer services management, business analysis, process enhancement and change management.

Richard takes an active interest in the New Zealand IT start up community and has a particular interest in SaaS solutions with a global reach.